Contact
Get hold of us
The phone is the fastest route and it reaches a person, not an answering service. For anything with a burning smell, visible arcing, or a breaker that will not stay reset, call rather than email.
What to have ready
- Your address, and whether you own or rent.
- What the symptom is and when it started.
- Roughly when the house was built — it narrows the diagnosis considerably.
- A photo of the panel if you can take one safely. Do not remove the cover.
- If an insurer or inspector wrote to you, the letter itself.
Call, do not email, if
- You can smell burning near an outlet, switch, or the panel.
- Anything is sparking or arcing.
- A breaker trips again the instant you reset it.
- Lights are unusually bright in one part of the house and dim in another.
- A service cable is down or a mast has pulled away from the wall — call your utility first.